When will I get my money back?

Jennie -

We will issue a refund for your payment as soon as we've received the return and inspected it in our warehouse in Sweden. This may take approximately 2 - 3 weeks after you've made your return. We will contact you with an email confirmation as soon as your return has been received and processed by us. The refund for the returned items will be received via the same means you used to make your purchase.

If you are paying with invoice:

If your invoice expiration date is up before our handling time for returns, we advise you to pay your invoice or get in contact with Klarna to push the last day of payment forward, while waiting for the return to be processed. If you choose to pay your invoice, Klarna will refund the amount when the return has been handled and approved by us at Björn Borg. If Klarna is missing any bank information, they will get in contact with you. You can get in contact with Klarnas Customer Service right here.

 

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